What to do if a Laser Printer is Printing Blank Pages

What to do if a Laser Printer is Printing Blank Pages


if the printer appears to be printing there are no error messages but no toner is being applied to the page and the sheet is completely white, try this the first thing to check is the cartridge if the page is completely white it’s not a it’s not a problem of an empty cartridge. it would print something but it may be a defective cartridge remove and reinstall the cartridge the cartridge may have become slightly dislodged and no longer in full electrical contact with the printer check the toner cartridge did you remove the seal? check the continuity between the drum and its ground pin inside the drum there is a copper contact that must be in contact with
that pin place one probe into the very edge of the drum and the other into the drum contact pin check the cartridge for broken parts even a little pin could cause white pages a common mistake is failing to remove the protective sheet or the cover on the cartridge try another cartridge perform a halfway test print a sheet then open the cover of the printer before the sheet reaches the fusers if there is not a toner image on the drum check the laser opening of the cartridge make sure the transfer roller is correctly installed without transfer roller voltage toner cannot be attracted from the surface of the drum to the paper replace the transfer roller if
necessary clean the high voltage power supply contacts and the contacts between the printer and the cartridge with no developing bias charge toner is not attracted to the drum replace the engine controller board, if necessary check the laser scanner assembly, and its cable an incorrect paper size setting could
confuse the printer go into the print folder and check if the correct paper
size has been selected an outdated driver can be messing up your print command check for updates in the printers manufacturers website if there are no drivers available for your printer and your operating system probably this why your printer is printing blank pages check if USB cable is firmly secured at
both ends check if the USB cable is less than 2 meters and is connected directly to the computer without a third part device, as a USB hub try to change the USB cable try to copy a document if the printer works the problem is probably related to the PC install all windows updates close any unnecessary
applications try to print a different document: PDF, Word, jpg, or Excel if it works, the problem is probably related to that specific document or document file
format

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